{"id":2592,"date":"2018-11-28T00:02:19","date_gmt":"2018-11-27T23:02:19","guid":{"rendered":"https:\/\/urvistahermosa.com\/en\/?post_type=blog_post&#038;p=2592"},"modified":"2022-03-02T13:58:10","modified_gmt":"2022-03-02T13:58:10","slug":"salome-lopez-international-development-manager","status":"publish","type":"post","link":"https:\/\/urvistahermosainternational.com\/en\/salome-lopez-international-development-manager\/","title":{"rendered":"Salom\u00e9 L\u00f3pez: &#8220;We offer a personalised service so that the patient feels taken care of&#8221;"},"content":{"rendered":"<p class=\"p1\"><span class=\"s1\">One more way of putting Alicante on the map. Salom\u00e9 L\u00f3pez heads up the International Department of the Reproductive Unit at <a href=\"https:\/\/urvistahermosa.com\" target=\"_blank\" rel=\"noopener noreferrer\">UR Vistahermosa<\/a>, in which a team of six people have worked for over a decade, with a deployment which reaches out to all the countries in the world and the ability to operate in five different languages.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Salom\u00e9 L\u00f3pez, who occupies the position of <strong>International Development Manager<\/strong>, values a personalised service as fundamental when dealing with clients in addition to the many plus points which Alicante offers to people looking for an assisted reproduction treatment beyond their own frontiers.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>What does her job entail at the head of the International Department at UR Vistahermosa?<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Our work consists in managing all the process with the foreign patients. From the<span class=\"Apple-converted-space\">&nbsp; <\/span>very first point of contact, when they call us or write to us asking for information on fertility treatments. We are the link between doctor and patient, and as such provide a continuous one to one service during the treatment: we organise their tests, their medicine, their trips to and from the hospital\u2026 In addition, we closely monitor their treatments several weeks after these have been carried out. <\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>What is the one thing that foreign patients most value when they come to Spain to carry out an Assisted Reproductive treatment?<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">They value the high quality of the treatments in terms of technology. The quality of the donors, the personalised service, the competitive price, the additional techniques available, the location of the hospital and the climate.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>What weight do the infrastructures, location and climate play in decisions which foreigners make when choosing Spain and specifically the cities of Alicante and Valencia ?<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">They play a important role. They are hospitals which are located in cities with international airports, and as such finding flights is easy. The airports are close to the city centre, which facilitates movement and they are cities with practically 300 days of sunshine per year and temperatures which don\u2019t drop below 7 \u2013 10 degrees. In the end the treatment becomes a pleasant trip in which one can also rest.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Which are the nationalities which most visit UR International Vistahermosa?<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Mainly, English and Irish. We also have Austrians, Swiss, Italians, Dutch, Germans, Scandinavians, Australians, Americans, Canadians and even patients from Arab Emirates and other countries in that region.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>Which is the most exotic or remote country from which you have had a patient?<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Up to now, Japan.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>What would you say is key to ensuring that a patient has a completely satisfactory experience?<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Offering a complete service. We provide personalised attention so that the patient feels taken care of during the treatment, and doesn\u2019t feel like a number at any moment. For example, answering any doubts , however unimportant they may seem, as undergoing these types of treatment can be extremely stressful for the patient. We help them getting around, reserving accommodation, as they\u2019re far from home, and this takes away a bit of the stress due to the language and also due to the fact that they\u2019re not on home ground. We also make it easy for them to buy the medicine or to communicate with their own doctors to carry out the necessary techniques in their countries of origin.<\/span><\/p>\n<p class=\"p1\"><span class=\"s1\"><b>From all the cases which you\u2019ve dealt with, would you say that one stands out as special?<\/b><\/span><\/p>\n<p class=\"p1\"><span class=\"s1\">Although all the cases have a story to tell, there is one that stands out. A patient from Dubai started having a <a href=\"https:\/\/es.wikipedia.org\/wiki\/Fecundaci%C3%B3n_in_vitro\" target=\"_blank\" rel=\"noopener noreferrer\">FIV<\/a>. Due to the medical malpractice of her doctors there, she ended up needing a donation of oocytes. The most important thing is that she felt supported at all times during the process in spite of the distance, and consequently even though the pregnancy was not possible , she felt satisfied on having tried, as she was aware that we had used all the resources and procedures which were necessary.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One more way of putting Alicante on the map. Salom\u00e9 L\u00f3pez heads up the International Department of the Reproductive Unit at UR Vistahermosa, in which a team of six people have worked for over a decade, with a deployment which reaches out to all the countries in the world and the ability to operate in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":16051,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-2592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sala-de-prensa"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Salom\u00e9 L\u00f3pez: &quot;We offer a personalised service so that the patient feels taken care of&quot;<\/title>\n<meta name=\"description\" content=\"Salom\u00e9 L\u00f3pez heads up the International 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